Armature commutator fusing machine customer feedback

We have problems with a WIND-DC- CW003 machine, Shanghai Wind Automation Equipment brand, which sets the following alarm. Could you help us solve the problem or what we can do to solve it. Please.

Machine WIND-DC- CW003

Please press '清零' and input the twice of current minute,

For example, on screen it is 8:12, you put in 24,

Any question, please contact me!